'Electronic mail' was used primarily by universities and the military. The star rating displayed on our physicians’ main biography page represents the average of the three measures for that particular physician.In 1986, Ronald Reagan was president. Star ratings are calculated using an average of all survey responses to each of three questions: Courtesy and Respect of Staff, Provider Overall Rating, and Willingness to Recommend Provider’s Office. How is the Patient Satisfaction Star Rating Calculated?

Surveys are sent to patients within a few days of their appointment. Our vendor sends surveys via SMS or email to all patients seen in our outpatient physician practices who have a valid smart phone number or email address on file with Southcoast Health. Star ratings published on our physician biography pages are based on actual responses from patients of that particular physician to patient satisfaction surveys that are distributed and processed by a national patient satisfaction survey vendor. Southcoast is dedicated to providing patients and consumers with helpful information about the quality of our patients’ experiences. Why does Southcoast publish survey ratings online? Below, you’ll find frequently asked questions about our process for calculating the ratings. Southcoast Health physician profiles now feature star ratings. Southcoast Physicians Group Orthopedics & Orthopedic Surgery Robertson enjoys sailing, skiing, hockey, squash and tennis, among other outdoor activities. He continues to be a member of the medical team providing support to the Canadian national alpine ski team. Robertson has served in several positions with professional and collegiate sports teams, including six years as a team physician for North Dakota State University’s women’s basketball team. He has a specific interest in sports medicine and shoulder arthritis and is Board-certified by the American Board of Orthopedic Surgery.ĭr. Robertson is trained to care for and identify all forms of injuries of the musculoskeletal system, including joints, tendons, ligaments, muscles and bones. With more than 17 years of experience in Orthopedics and Sports Medicine, Dr. He also completed a master’s degree in medical science, with a focus on ACL surgery while at the University of Toronto during this time.Ī fellow of the Royal College of Physicians and Surgeons, he is also a member of the Canadian Orthopedic Association and Canadian Association of Sports Medicine. He completed an Orthopedic Surgery Residency at Dalhousie University in Halifax, Nova Scotia, and completed several post-graduate fellowships at the Sunnybrook Health Sciences Centre in Toronto, Ontario.

Robertson graduated from McGill University in Montreal, Quebec, Canada, before completing medical school at the University of Calgary in Alberta.

Virgin Night by Christopher Robertson